Logistics Manager
Company: Carolina Premium Beverage Llc
Location: Charlotte
Posted on: May 9, 2024
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Job Description:
SUMMARYThe primary responsibility of the Delivery Manager is to
provide effective leadership, training, motivation, and supervision
to all delivery personnel.ESSENTIAL DUTIES AND
RESPONSIBILITIES:Personnel Management:Interview and select the best
internal and external candidates for open positions.Provide direct
on the job training for Area Delivery Mangers and indirectly all
delivery personnel.Conduct performance reviews to communicate
performance issues, achievements, and opportunities for
employees.Handle any discipline or performance issues according to
company policy, maintaining proper documentation.Work with all
personnel regarding the implementation of changes in procedures and
systems.Conduct regular division meetings to communicate upcoming
programs, safety topics, events, issues / opportunities.Collaborate
with HR to ensure proper staffing and ongoing recruiting to meet
business needs and maintain a fully staffed
department.Conduct/participate in cross-training with sales and
operations.Ensuring Account Service:Assigns job tasks to driver
according to delivery route schedules.Work with customers to ensure
the timely delivery of product.Fill-in and cover routes as
required, including assisting drivers to deliver and unload product
when necessary.Responsible for ensuring delivery service standards
related to product rotation (Product Freshness Rotation Policy),
display placement, competition placement, and other customer
service needs.Follow-up on all customer complaints in assigned
accounts to ensure problems are resolved to prevent
recurrence.Working with sales and operations, consistently review
routing efficiency and make changes when necessary. Strive to be
the preferred distributor in the market while complying with
service policy standards.Conduct regular market ride/work-with
activities to assess market conditions and training needs.Other
Duties:Member of the Risk Management Team and Safety
Committee.Maintain safety records for delivery to measure
compliance with safety systems.Understand warehouse activities
regarding driver check-in or check-out, specials, code-dating and
truck loading.Proficient with routing software (RoadNet) and RAS
software (VIP). Consistently review routing efficiency and make
changes as necessary.Understand the general budgeting process and
how it affects the performance measurement of the delivery
unit.Available to work evenings and weekends to promote special
event promotions.Obey all Federal, State and local laws.Ensure
compliance with all FMCSR.Ensure issues with fleet and equipment
are reported for maintenance.Assist in preparation of monthly Fleet
Assessment.Meet and achieve goals outline in delivery KPI.Perform
other duties as assigned.COMPETENCIES REQUIREDAnalytical
Synthesizes complex or diverse information; uses intuition and
experience to complement data.Problem Solving Identifies and
resolves problems in a timely manner; develops alternative
solutions; uses reason even when dealing with emotional
topics.Technical Skills Strives to continuously build knowledge and
skills; shares expertise with others.Interpersonal Listens to
others without interrupting; remains open to others ideas and tries
new things.Oral Communication Speaks clearly and persuasively in
positive or negative situations; responds well to questions;
participates actively in all company meetings.Teamwork Puts success
of team above own interests; able to build morale and group
commitments to goals and objectives; recognizes accomplishments of
other team members.Change Management Communicates changes
effectively; monitors transition and evaluates results.Leadership
Exhibits confidence in self and others; inspires and motivates
others to perform well; accepts feedback from others.Managing
People Includes staff in planning, decision-making, facilitating
and process improvement; takes responsibility for subordinates
activities; makes self available to staff; continually works to
improve supervisory skills.Business Acumen Understands business
implications of decisions; demonstrates knowledge of market and
competition; aligns work with strategic goals.Cost Consciousness
Works within approved budget; contributes to profits and
revenue.Organizational Support Follows policies and procedures;
supports organizations goals and values; benefits organization
through outside activities.Judgement Displays willingness to make
decisions; supports and explains reasoning for decisions.Motivation
Sets and achieves challenging goals; measures self against standard
of excellence.Professionalism Treats others with respect and
consideration regardless of their status or position.Safety and
Security Observes safety and security procedures.QUALIFICATIONSTo
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.EDUATION AND/OR EXPERIENCEAssociate degree (A.A.) or
equivalent from two-year college or technical school; or three to
five years related experience and/or training; or equivalent
combination of education and experience.COMPLEXITY OF
DUTIESDiversified duties involving an intensive knowledge of a
technical or specialized field within the organization requiring
the use of a wide range of procedures. Must apply principles of
rational systems to solve practical problems. Requires independent
thinking and use of judgment to interpret and analyze facts and
circumstances surrounding individual problems or transactions, and
to determine appropriate action to be taken within the limits of
standard or accepted practice.SUPERVISION RECEIVEDUnder specific
direction where definite objectives or goals are established
requiring the use of a wide range of procedures and the employee
plans and arranges own work and coordinates work of others,
referring only unusual cases to supervisor or others.RESPONSIBILITY
FOR ERRORSProbable errors may be serious involving losses such as
improper costs, failure to take discounts, overpayment, loss of
holding up of productions, waste of material, damage to equipment,
loss of employee, supplier, or customer goodwill. Errors could
result in confusion and delay causing lost time in more than a
limited phase of company operations. Errors would become apparent
in normal business cycles, however, correcting and adjusting could
involve considerable expense. Most of work performed is not
directly verified or checked.CONTACT WITH OTHERSRegular contacts
throughout the normal working day with other persons, departments,
vendors, customers, etc. on matters involving corrections or
adjustments where proper behavior and some tact are necessary to
avoid friction and maintain the flow of work.CONFIDENTIAL DATAWork
with some confidential data such as product costs, individual wage
and salary rates or schedules, which, if disclosed, might have
adverse internal or minor external effect.MENTAL / VISUAL /
AUDITORY DEMANDModerately complex, exacting work, requiring mental
and visual attention in such typical tasks as statistical
computations, correspondence, tabulations, etc.WORK ENVIRONMENTThe
work environment characteristics described here are representative
of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.Somewhat Undesirable conditions. Exposed to noise, dust,
heat, cold, and other elements but with none continuously present
to the extent of being disagreeable.SUPERVISORY
RESPONSIBILITIESGeneral supervision of a department of 5-10
employees indirect supervision over the entire division of 35-50
employees. Responsible for costs, methods, and personnel. Carries
out supervisory responsibilities in accordance with the
organization's policies and applicable laws. Responsibilities
include interviewing, hiring, and training employees; planning,
reviewing, and checking work; appraising performance, rewarding and
disciplining employees; addressing complaints and resolving
problems.EQUIPMENTAbility to operate standard office machines such
as copier, computer, fax, calculator, etc. Also, ability to operate
tractor trailer, electric or manual pallet jack.CERTIFICATIONS,
LICENSES, REGISTRATIONSABC Beer permit required.LANGUAGE
SKILLSAbility to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or
governmental regulations. Ability to write reports, business
correspondence, and procedure manuals. Ability to effectively
present information and respond to questions from groups of
managers, clients, customers, and the general public.MATHEMATICAL
SKILLSAbility to add, subtract, multiply, and divide in all units
of measure, using whole numbers, common fractions, and
decimals.PHYSICAL DEMANDSThe physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions.While performing the
duties of this job, the employee is regularly required to sit; use
hands to finger, handle, or feel; and talk or hear. The employee
frequently is required to stand, walk, and reach with hands and
arms. The employee is occasionally required to climb or balance and
stoop, kneel, crouch, or crawl. The employee must occasionally lift
and/or move more than 100 pounds. Specific vision abilities
required by this job include close vision, distance vision, and
ability to adjust focus. Ability to travel to accounts and special
promotional events.A job description, by its nature, cannot include
every aspect of the job. Because of this, any function that would
reasonably fall under the responsibility of the Delivery Manager is
assumed and it is expected that the Delivery Manager will act
accordingly. The Delivery Manager will be expected to perform any
other task not included in this job description requested by
management.by Jobble
Keywords: Carolina Premium Beverage Llc, Spartanburg , Logistics Manager, Executive , Charlotte, South Carolina
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