Night Auditor
Company: Spartanburg Marriott
Location: Spartanburg
Posted on: March 18, 2023
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Job Description:
About Us:
At the Spartanburg Marriott we pride ourselves on being the best
employer in the area. What sets us apart? Our culture, full benefit
plans, including 401k with a company match and our lucrative bonus
programs, to name a few. We are looking for talented people who
have a genuine passion for service. Our Core Values involve
personal development, people, and a desire for wanting them to
succeed. We believe each member of our team has a key part to play
in our delivery of outstanding service and memorable experiences
for each guest. We want a hotel that people want to come to, not
through. Find out today what a career with Pyramid Hotel Group at
the Spartanburg Marriottcan mean for you!
Description:
We are looking for a highly motivated individuals to join our Front
Desk team as a Night Auditor. The ideal candidate uses their
engaging personality to create a memorable first impression for our
guests. While checking in, registering guests, the Front Desk Agent
is a source of knowledge for the guest for everything about the
hotel, its amenities, and the local area. This role serves the key
hours where service is of utmost importance, typically from 11pm to
7am. If you are a detail-oriented person who enjoys engaging with
people from all over the world and making meaningful connections,
as well as taking steps to "WOW" people, we want you! This is a
tremendous opportunity for a driven person to grow a career in
hospitality with a world-class property.Your Role:Help guests
discover their "Wanderlust" experienceProvide exceptional customer
service by being engaging and taking sincere interestCheck guests
in, ensuring proper credit is received, special requests are noted
and fulfilled, and accurate information is established.Help to
resolve problems and "WOW" guests through recovery when things
aren't quite rightPromote and sell special hotel programs.Interact
with hotel/resort staff in a professional manner, assisting other
departments with necessary information.Be knowledgeable of all
emergency procedures and policies.Maintain house bank.Generate,
Print and distribute daily and weekly reportsEnsure the Night Audit
procedures are followed with great attention to detailCommunicate
all pertinent information to manager on duty.Follow set procedures
on posting, charges, cashing checks, safe deposits, and
refunds.Assist other departments as needed.
Requirements:
Previous Night Audit experience preferred.
Keywords: Spartanburg Marriott, Spartanburg , Night Auditor, Accounting, Auditing , Spartanburg, South Carolina
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here to apply!
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