Medical Office Manager Greenville, SC 29615

Company: HCRC Staffing
Location: Spartanburg
Posted on: January 16, 2022

Job Description:

Medical Office Manager Greenville, SC 29615
Benefits:
Paid time off including holidays
Health, dental and vision insurance
Supplemental benefits
401k retirement plan with match
In office care available at a significant discount for employee and immediate family

Salary Range:
$50,000-$70,000 plus incentive

Under the direction of the Clinic Director, the Office Manager provides administrative oversight of the chiropractic health clinic, including management support staff, financial/productivity issues, operational issues, regulatory requirements and patient and provider relations. The Office Manager is responsible for the overall smooth running of the clinic in conjunction and ensuring that clinic goals and objectives are met on a daily, weekly, quarterly and annual basis.

Essential Job Functions:
Oversees all aspects of day-to-day operations of the health clinic to ensure compliance with regulatory requirements and departmental policies/procedures. Develops, updates and maintains all medical front desk/billing policies and procedures. Scheduling patient appointments, follow-up phone calls at the front desk, and updating patient records in the front desk. Participates in the planning and implementation of the medical depent business plan. Manages support staff. Participates in the system for handling patient complaints and adverse incidents.

Performance expectations:
Manages clinical and non-clinical personnel:
Participate in the development of new clinic office policies and procedures; update and maintain existing policies and procedures as needed; ensure clinic staff understand and consistently follow all departmental policies and procedures
Participate in planning and implementing the clinic/ practice business (strategic) plan
Assist in determining financial and productivity goals for the clinic(s) (which consists of number of visits/day, visits/week, visits/month, visits/year, revenue/visit, procedures/visit, visits/provider, etc)
Generate regular reports to monitor data related to clinical productivity (number of visits, number of procedures, provider-specific activity)
Monitor payer mix to ensure that it supports financial sustainability of medical program
Review medical Profit and Loss statement on a monthly, quarterly and annual basis to ensure sustainability of clinic program
Meet with clinic support staff on a regular basis (weekly or monthly) to review departmental progress in meeting goals
Closely monitor systems between front desk/reception, providers and billing to ensure operations (scheduling, documentation of eligibility, collection of co-pays/outstanding patient balances, prior authorizations, medical charting/documentation of encounters and the claims submissions/reconciliation process) are working to maximize clinical program revenue.
Assists in overseeing the Quality Assurance programensures the timely completion of QA audits and maintenance of QA files
Oversees the equipment management process to ensure that all clinical and non-clinical equipment is properly maintained and repaired as needed; ensures that all equipment-related activities are properly documented
Oversees Information Technology in the medical department (Electronic medical record/practice management system)ensures that all staff are appropriately trained, have the proper security clearances and use the technology correctly
Oversees the system for managing non-clinical supplies and inventory; monitors expenses against budget
Manages the system for handling patient complaints and reporting adverse incidents

Minimum Job Requirements
Previous administrative or clinical experience in a medical or integrative health practice
Previous supervisory experience preferred
Excellent organizational skills
Professional manner and appearance
Outstanding customer service and interpersonal skills

Please send resume to Brian Torchin.

HCRC Staffing

Keywords: HCRC Staffing, Spartanburg , Medical Office Manager Greenville, SC 29615, Administration, Clerical , Spartanburg, South Carolina