Patient Services Representative III

Location: Asheville
Posted on: June 23, 2025

Job Description:

Duration: 06 Months Job Description: Schedule: Monday–Thursday 8:00 AM–5:00 PM, Friday 8:00 AM–1:30 PM Contract-to-Hire (Temp to Perm) Interview: Virtual Seeking a Patient Services Rep III with EPIC experience to support front-office administrative and patient coordination functions. The ideal candidate will deliver exceptional patient service while ensuring accurate registration, scheduling, insurance, and billing procedures. This role requires a strong understanding of EPIC and comfort working in a high-volume medical office setting. Responsibilities: Patient Registration & Check-In/Out Verify and update demographics and insurance info Collect co-pays and balances Reconcile daily collections and charges Scheduling: Schedule patient appointments accurately Maintain provider calendar integrity Ensure follow-up and timely access to care Billing & Charge Entry (EPIC) Resolve errors in work queues (charge review, claim edits, denials, etc.) Coordinate with coders and billing teams to ensure accurate claims submission Administrative Support: Answer phones, handle documentation, and maintain patient records Provide clear communication to patients about wait times, billing, and care processes Round on patients to ensure satisfaction Support an inclusive and welcoming environment Actively participate in team meetings and improvement efforts Familiarity with medical billing, insurance payors, and scheduling workflows Excellent communication, problem-solving, and organizational skills Basic medical terminology knowledge (can be from coursework or hands-on experience) Must be adaptable, respectful of diversity, and team-oriented Experience: Minimum 1 year experience in a medical office or clinic setting Skills: Strong experience with EPIC EMR system Education: High School Diploma or GED required About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IND25

Keywords: , Spartanburg , Patient Services Representative III, Administration, Clerical , Asheville, South Carolina