Installation Coordinator
Company: Service Pros Installation Group, Inc.
Location: Greer
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Description: About Us: Service
Pros Installation Group is a family-owned business, headquartered
in Charlotte, NC; committed to utilizing our resources to
positively impact those we serve, putting the needs of our
coworkers and customers ahead of our own. Service Pros Installation
Group works as an exclusive flooring installation provider for
Lowe’s Home Improvement. We have workrooms across the Southeast,
Northeast, and Midwest. Our Mission We provide exceptional customer
experiences through our passion for serving others. Our Vision We
strive to improve the lives of our employees, customers, and
contractors in the communities we serve every day. Our Values
Stewardship People Integrity Growth Role Description: We are
looking to hire someone in our Flooring Installation Coordinator
position who enjoys their primary focus during their workday being
customer service. The Flooring Installation Coordinator is a
customer facing role and is responsible for partnering with Lowes
Installed Sales staff and Service Pros Installation Groups
Contractors to ensure customer satisfaction. The Flooring
Installation Specialist is responsible for a variety of
administrative support functions such as reviewing contracts,
ensuring product delivery, scheduling installs, overseeing the
installation process, and following up with customers to ensure
satisfaction of flooring projects to name a few. Essential Duties
and Responsibilities: Reviews work orders for accuracy, verifies
information, and resolves any labor and/or product issues.
Schedules customers and Contractors for installations and other
appointments. Reviews project details for each job with the
appropriate Contractor prior to the installation. Receives and
solves customer complaints, issues, and performs customer follow-up
calls. Ensures inventory levels are maintained and stages materials
for crew load outs. Loads and unloads trucks with a
forklift/pallet-jack/manually as needed. Requirements:
Qualifications: High school diploma or general education degree
(GED) and one to two years related experience and/or training;
Customer service experience is a plus. Basic tech skills to use
multiple computer screens, knowledge of database, spreadsheet,
email and word processing software/Microsoft Office. Must be able
to remain organized and efficient to support the Contractors and
customers. Schedule: Day shift Benefits: Dental, Disability, Life,
Medical and Vision Insurance 401K Company Match PTO – Paid Time Off
Holiday Pay Physical Environment Physical ability to lift 75 lbs.
and be able to work within non-climate-controlled environments.
Keywords: Service Pros Installation Group, Inc., Spartanburg , Installation Coordinator, Customer Service & Call Center , Greer, South Carolina
