Assistant Property Manager- Drayton Mills Lofts
Company: RKW Residential
Location: Spartanburg
Posted on: January 12, 2021
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Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but
are not limited to the job specifications contained herein.
Additional duties or job functions that can be performed safely may
be required as deemed necessary by supervisory personnel.* The
assistant manager for an apartment development performs duties
associated with leasing apartments to new tenants.* Greet prospects
and qualify by covering all criteria (ask questions; utilize
completed guest cards, etc.).* Immediately record all telephone and
in-person visits on Guest Cards and in Rent Manager.* Files own
guest cards and maintain according to established procedures.*
Inspect models and available, communicate related service needs to
Assistant Property Manager.* Demonstrate community and
apartment/model and apply product knowledge to prospect needs by
communicating the features and benefits; close the sale.* Have
prospect complete application and secure deposit in accordance with
the company procedures and Fair Housing requirements.* Update
availability report, process applications for approvals. (i.e.,
credit check, rental history, etc.) Submit processed applications
to the Property Manager for approval. Follow up with applicant
regarding status.* Ensure apartment is ready for resident to
move-in on agreed date.* Immediately follow-up on prospects that
did not close and attempt to close sale again. If unable to help
prospect, refer them to sister communities to meet prospect's
needs.* Secure new resident signature(s) on appropriate paperwork
prior to move-in. Orient new residents to community.* Assist in
monitoring renewals. Distribute and follow-up on renewal notices.*
Monitor advertising effectiveness. Gather information about market
competition in the area and file.* Represent the company in a
professional manner at all the times.* Operate computers programmed
with accounting software to record, store and analyze information.*
Understand the lease and contracted credit report application.*
Accept rental payments and post rents to the computer.* Comply with
federal, state and company policies, procedures and regulations.*
Record monies collected and prepare bank deposit slips on an
on-going basis.* Debit, credit and total accounts on computer
spreadsheets and databases using specialized accounting software.*
Ensure that all proper and legal documents are received, current,
accurately verified and entered into the computer from new vendors,
prior to payment being processed.* Communicate with Property
Managers regarding accuracy of invoices received; that purchase
orders are attached and invoices are coded correctly, according to
company procedures.* Ensure that all invoices received from the
properties are approved, entered and paid within a timely manner.*
Access computerized financial information to resolve vendor and
payment disputes.* Check figures, postings and documents for
correct entry, mathematical accuracy and proper codes.* Operate
10-key calculators, copy and facsimile machines to perform
calculations, produce and distribute documents.* Prepare statement
of accounting notices for past residents.* Prepare, review and
close financial books for assigned properties on a monthly basis.*
Prepare and review quarterly and year end reports.* Provide
accounting support to Property Manager.* Assist in lease
transactions by typing leases, gathering applicant's history and
credit approvals.* Maintain accurate monthly commission sheets on
leases, renewals and delinquencies for bonus purposes.* Assume
Community Manager's duties/authority in absence of immediate
supervisor in accordance with company and community guidelines.*
Provide general clerical assistance to community office* Updates
required reports concerning move-out notices, activity, etc., on a
daily basis and provides information to the property manager.*
Organizes and files all applicable reports, leases, and paperwork.*
Proof reads all lease paperwork and processes move-ins and
move-outs.* Processes all security deposit move-out reports.*
Accepts service requests from residents and routes to maintenance
for prompt processing. Conducts service follow-up with resident
when work is completedIncome Collection* Maintains accurate
resident records. Updates on daily basis all rents, deposits and
application fees received from residents. Issue appropriate notice
when necessary (e.g., late payments, eviction notices, returned
check memos).* Deposits all receipts prior to bank close each
day.Resident Retention* Receive all telephone calls and in-person
visits. Listen to resident requests, concerns and comments.*
Quickly complete maintenance Service Request and inform the
maintenance team. Answer questions for residents about community,
repairs, rent, rules, etc. Follow up on a timely basis if unable to
respond to residents on all matters.* Ensure all maintenance
repairs are handled satisfactorily by contacting residents with
completed Service Requests on a weekly basis.* Maintain open
communication with Property Manager and Maintenance Supervisor.*
Contribute to cleanliness and curb appeal of the community on
continuing basis.* Assist in planning resident functions. Attend
functions and participate as host for any functions as directed by
the Property Manager.* Enforce policies of the community.*
Physically inspects community when on grounds, picks up litter and
reports any service needs to maintenance staff. Will also inspect
move-outs and vacancies when requested.* Collect move out keys and
move tenant out of the system in OneSiteQUALIFICATIONS: To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.EDUCATION AND/OR
EXPERIENCE: Associate degree (AA or AS) from a four-year college or
university; or one to four years related experience and/or
training; or equivalent combination of education and
experience.LANGUAGE SKILLS: Ability to read, analyze, and interpret
general business periodicals, professional journals, technical
procedures, or governmental regulations. Ability to write reports,
business correspondence, and procedure manuals. Ability to
effectively present information and respond to questions from
groups of managers, clients, customers, and the general
public.MATHEMATICAL SKILLS: Ability to calculate figures and
amounts such as discounts, interest, commissions, proportions,
percentages. Ability to apply concepts of basic algebra and
geometry.REASONING ABILITY: Ability to define problems, collect
data, establish facts, and draw valid conclusions. Ability to
interpret an extensive variety of technical instructions in
mathematical or diagram form and deal with several abstract and
concrete variables.COMPUTER SKILLS: To perform this job
successfully, an individual should have knowledge of Accounting
software; RealPage/Onesite software; Human Resource systems;
Internet software; Inventory software; Order Processing systems;
Payroll systems; Spreadsheet software and Word Processing
software.PHYSICAL DEMANDS:The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.* Some lifting;
typically 25lbs. or less.* Ability to climb up to four flights of
stairs to access units.* Ability to walk several acres to tour the
community.* Ability to stand for long periods.* Ability to sit at a
desk for long periods.WORK ENVIRONMENT:The work environment
characteristics described here are representative of those the
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individual with disabilities to perform the essential functions.*
Stress associated with completing tasks in a timely manner and
relating to other facets of the job.* Exposure to noise is
frequent.* Exposure to a variety of weather conditions is
frequent.This is a drug-free workplace.#CB
Keywords: RKW Residential, Spartanburg , Assistant Property Manager- Drayton Mills Lofts, Executive , Spartanburg, South Carolina
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