Director Of Service - Commercial Roofing

Company: Guy Roofing
Location: Spartanburg
Posted on: February 14, 2021

Job Description:

Director Of Service - Commercial Roofing-- Description The Director of Service position oversees the commercial service team of sales representatives to ensure the close of contracts, at defined monthly goals, that ensure customer satisfaction.Essential Duties and Responsibilities include but are not limited to the following:

• -- Manage a team of sales representatives that contact partners through, but not limited to, phone calls, email, mailings, fax and seminars to communicate opportunities to extend initiatives with the company.
• -- Conduct selling efforts as needed.
• -- Facilitate new processes, tools, communications, training and methodologies to ensure sales program's success across teams and departments throughout the company. Serve with other departmental management to facilitate relationships among members of these various departments and locations in order to achieve the organization's goals and objectives.
• -- Collaborate with marketing, support, internal systems, product management and account management to facilitate new programs, messages, campaigns and offerings.
• -- Facilitate programs to gather requirements and features from customers and their communities to augment sales, marketing, development, support, product management, and business and technology partnerships, and others as needed.
• -- Identify revenue programs and facilitate finance, legal and sales practices.
• -- Oversee resource planning, reporting, territories, incentives and communications for the assigned team.
• -- Participate in client interactions to ensure cross-training, customer satisfaction and management involvement regularly.
• -- Ensure reporting and communications is frequent and bi-directional.
• -- Manages all employees of the department.
• -- This position requires up to 25% travel. About the Organization Guy Roofing, Inc. was founded in 1970, and is a full service roofing contractor specializing in commercial, residential and industrial roofing solutions. Family owned and operated for three generations, we strive to build long term, working relationships with our customers, and to ensure that the best roofing system is selected for each customer.
  
  Trust is the cornerstone of our business.
  
  As a company, we pride ourselves on the quality of our workmanship, the responsiveness of our team, and the level of customer service we provide. We do everything with the expectation that we will do it well and to our clients' satisfaction. From the office to the field, you will get the same level of customer service at every turn. Position Requirements Required Education and/or Experience:
  • -- 3 - 5 years of field sales experience
  • -- 1-3 years in a sales leadership role
  • -- Bachelor's degree or equivalent experience
  • -- Must be proficient in Microsoft Office SuiteQualifications:Customer/Client Focus, Communication Proficiency, Performance Management, Business Acumen, Initiative, Results Driven, Organizational Skills, Presentation Skills, Basic Numerical Skills EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications. Residential Roofing Service Technician in Spartanburg, South Carolina
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Keywords: Guy Roofing, Spartanburg , Director Of Service - Commercial Roofing, Executive , Spartanburg, South Carolina