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Manager, Credit Reporting

Company: Relation Insurance
Location: Spartanburg
Posted on: November 12, 2021

Job Description:

OverviewThe Credit Reporting Manager is a collaborative and integral role with high visibility in the company. This role works closely with leaders throughout the company to ensure accurate and complete reporting while educating on the requirements of credit reporting. This role is responsible for ensuring that the companys credit reporting processes: credit reporting, data furnishing, credit disputes, and monitoring/corrective action are effectively and accurately implemented and monitored. This role directly impacts, supports, and embodies our mission statement to empower the emerging credit consumer to purchase reliable and affordable transportation.. Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Oversee the Credit Reporting team including but not limited to: Supporting the team in training, resources, etc.Overseeing the output of the work to ensure quality and timelinessActively partner with cross functional groups to:Maintain credit reporting and red flag policies, ensuring such principles are foundational to operating procedures, standards, and controls. Educate on credit reporting requirements, as appropriate/applicable. Ensure timely identification and communication of non-conformances and drive corrective action, as appropriate. Root cause credit dispute data. Identify opportunities for improvement and take corrective action as appropriate. Coordinate with cross function partners as needed. Act as a Subject Matter Expert regarding Credit Reporting and project work to streamline/improve processes/systems.Prepare and implement test plans/test cases and post production validation with the team and partners, as appropriate.Other tasks as assigned QualificationsProven record of strong people leadership skills with 3+ years of experience in people management (direct or indirect)Strong organization and self-driven High level of professionalismStrong analytical skills and attention to detail A basic understanding of project management, continuous improvement, and system oversight/upgradesStrong verbal and written communication at all levels in the organization as well as cross functionally Bachelors Degree or 5+ years experience in consumer finance compliance; preferable auto financeStrong proficiency in Microsoft Applications including Excel, PowerPoint, and Word Preferred Successful experience in evaluating and communicating laws and regulations.Has a working knowledge of in the Credit Reporting industry with a strong working knowledge of FCRA and FDCPA.Six Sigma experience. Supervisory ResponsibilityThis position will supervise a team of Supervisor(s) and Customer Advocates.Work Environment and Physical DemandsThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Position Type/Expected Hours of WorkThis is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.TravelThis position may require up to 10% travel.EEO Statement ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Job SummaryID: 2021-3251

Keywords: Relation Insurance, Spartanburg , Manager, Credit Reporting, Executive , Spartanburg, South Carolina

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