Senior Program Manager

Company: DISH
Location: Spartanburg
Posted on: August 6, 2022

Job Description:

Department SummaryDISH is a Fortune 200 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.Opportunity is here. We are DISH. Job Duties and Responsibilities SUMMARY The Senior Program manager manages multiple large projects at any given time and may take ownership of a specific program designed to streamline departmental functions with other teams or product lines. The projects may include: corporate initiatives, new product introduction, IT initiatives and/or engineering centric initiatives. The daily responsibilities of the position are to ensure that stated project/program objectives are met and exceeded. This position has full project development and management and ownership from inception to closure. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Become functional SME on projects by taking ownership early in the process and striving to learn every aspect of new business
• Drive executive communications
• Prioritize owned projects and overall business
• Leader in the department and the team, exhibiting CPAW, directing and providing insight and coaching where needed
• Conceptualize complete solutions and coordinate effective decision-making
• Create or coordinate the solutions for complex problems by identifying the key decision-maker(s) and those to be informed; integrate regulatory and operational needs; perform cost/benefit analysis; provide full trade-off analysis and hold the project team and management accountable for decision-making responsibilities.
• Chair meetings to gather business requirements related to new product releases, process enhancements, business rule changes, bug fixes, improvements to or introduction of information systems
• Draft business requirements documentation to include solution overview, operational requirements, business financial benefit, risk analysis, and measurements of success for all projects
• Perform as business representative facilitating the implementation of corporate wide initiatives that directly affect or require Manufacturing/Distribution participation or support
• Work with a team to complete functional and business acceptance testing of enhancements; validating user and stakeholder needs have been met for performance, quality, reliability, and functionality prior to release into a production environment
• Identify and implement opportunities that will improve ability to develop quality products in a cost-effective, compliant and timely manner
• Support the continuous development of the organization's project management, metrics and reporting processes
• Analyze program/project requirements, create designs, and provide documentation by utilizing DISH specified tools and methodologies
• Maintain active participation in the Initiation, Planning, Monitoring/Controlling, and Closing phases of a project
• Assist in the drafting of Project Management, Quality, Risk Management, and Communication plans, including the following subsets: Work Breakdown Structures (WBS), associated WBS dictionary, and Work Packages
• May provide a variety of services ranging from day-to-day support, maintenance, design, development, and trouble-shooting to improve, advance, or simplify business processes regarding continuous improvement This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position and other duties may be assigned.#LI-PP1 Skills, Experience and Requirements SKILLS, EXPERIENCE, AND REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
  • Ability to write speeches and articles for publication that conform to prescribed style and format
  • Ability to effectively present information to top management, public groups, and/or board of directors EDUCATION and/or EXPERIENCE
    • Bachelor's degree
    • 5+ years in program management, engineering or operations and sustainment leadership
    • Broad technical understanding of various Operational systems in this environment
    • Experience with business and project management tools and procedures
    • Excellent communication skills and ability to effectively interact with customers
    • Experience in mentoring and team building
    • Excellent oral and written communication skills to include the ability to interact effectively with customers at all levels including senior executives MATHEMATICAL SKILLS
      • Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations
      • Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis REASONING ABILITY
        • Ability to define problems, collect data, establish facts, and draw valid conclusions
        • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables CERTIFICATES, LICENSES, REGISTRATIONS
          • PMP a plus, other certifications include; ITIL V3, Scrum Master, PgMP PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not a comprehensive list of all duties that may be assigned to this position.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands and fingers; sit continuously for extended periods of time; and reach with hands and arms. This position may require sitting for long periods of time at a workstation. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, read and interpret documents and instructions; frequent identification of letters, numbers, and symbols in a technology environment. The employee must have the ability to use a keyboard and equipment typically found in an office setting.WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Standard office environment within manufacturing/warehouse facility.Salary RangeCompensation: $76,300.00/Year - $109,000.00/Year Benefits
            • Our greatest benefit is opportunity, as we promote from within
            • Paid time off - vacation and sick time
            • Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted SlingTV and Boost Mobile plans
            • Paid trainingCandidates need to successfully complete a pre-employment screen, which may include a drug test.

Keywords: DISH, Spartanburg , Senior Program Manager, Executive , Spartanburg, South Carolina