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Director, Fraud Investigation

Company: American Credit Acceptance
Location: Spartanburg
Posted on: May 18, 2023

Job Description:

Overview:Summary/ObjectiveThe Director of Fraud Investigation is responsible for the prevention, detection, investigation, analysis, and reporting of all suspected and confirmed external fraud incidents resulting in direct or indirect losses across all business units within the company's operations.This is an on-site role in Spartanburg, SC.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Prevention, detection, investigation, analysis and reporting of all suspected and confirmed external fraud incidents.Assist the business to minimize net fraud losses and exposure across all company operations and functions utilizing effective and best in class prevention, and detection strategies.Establish overall strategic vision for the fraud team to optimize fraud prevention, detection, and investigation.Develop forward thinking and proactively investigate all incidents using appropriate tools and techniques. Ensure all incident referrals are appropriately acted upon, within agreed SLA parameters.Ensure all fraud reporting and monitoring processes are completed in an accurate and timely manner.Analyze transactional data to identify possible fraudulent activities and trends.Identify and investigate application and transaction fraud incidents.Participate in and execute annual fraud risk assessments within operational business units - monitor areas of perceived potential risk and assess the materiality of risks.Foster and develop relationships/networks with both internal and external parties to assist on-going investigations and to proactively prevent potential fraudulent activities.Maintain and enhance industry contacts within the financial crime and fraud sectors, monitor relevant external material events/threats and evaluate internally for potential increased risk - integrate into risk assessment and control development processes.Lead, coach, and develop a team of direct reportsOther tasks as assigned.Qualifications:Minimum 7 years financial crime and fraud risk management experience within the financial services industry including 3-5 years of leadership and people management experience.Excellent understanding of financial crime and fraud prevention, detection, monitoring, reporting and case management.Awareness of financial crime and fraud process, controls, new and emerging prevention systems and technology within a financial services environment.Sound knowledge and awareness of fraud investigation prevention procedures and methodologies.Ability to think strategically and develop and communicate relevant and effective strategies.Demonstrated excellence in working effectively as an individual and as part of a team.Ability to multi-task and work in a deadline driven environment.Strong policy, process, and project management experience.Excellent written, oral, and influential communications skills and the ability to drive to agreement with good negotiation skills.Excellent analytical, decision making and problem-solving skills.Education:Law enforcement or bank/financial fraud investigation experience requiredProfessional qualifications in a relevant discipline (Financial Crime, Fraud, Law) or equivalent industry experience requiredBachelor's degree in business or criminal justice preferredCertified Fraud Examiner (CFE) preferredSupervisory ResponsibilityThis position will develop, supervise and lead ACA's Fraud Investigation Unit.Work Environment and Physical DemandsThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Position Type/Expected Hours of WorkThis is a full-time position onsite. Days of work are Monday through Friday. The daily schedule may vary from 8 am to 5 pm or 9 am to 6 pm. Hours may vary or exceed 40 in any given week depending on the needs of the business.TravelThis position will require up to 10% travel.EEO StatementACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.You are not officially considered an applicant unless you have completed an employment application in ACA's online applicant tracking system, iCIMS.

Keywords: American Credit Acceptance, Spartanburg , Director, Fraud Investigation, Executive , Spartanburg, South Carolina

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