SpringHill Suites Front Desk - Seasonal

Company: Carowinds
Location: Kannapolis
Posted on: February 11, 2026

Job Description:

Overview: $15 / hour As a Front Desk Agent at Springhill Suites at Carowinds, you will create a warm & welcoming atmosphere. By handling all guest services matters, you ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas! You'll also: - Handle guest registration and property management while maintaining proprietary information including credit card information, in a secure and confidential manner - Sell amusement park tickets - Solve guest related concerns in a positive and professional manner by following Marriott’s guest recovery process - Maintain property key control - Stock the Market - Maintain inviting lobby - Respond to emergency situations by following hotel protocol. Facilitate fire and life safety procedures Some of our amazing perks and benefits: - FREE admission to Carowinds and other Six Flags parks! - FREE tickets for friends and family! - 10% discounts on food and 20% discounts on merchandise! - Work with people from here, near, and from all over the world! - Exclusive associate-only events! Positions are currently available for those who are 18 or older. Responsibilities: We are here to make people happy Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness. Qualifications: - Charismatic attitude and spirit to serve - Ability to operate a computer and learn the property management system - Previous hotel front desk experience required - Previous Marriott experience a plus - Have independent problem solving skills and sense of urgency - Ability to work as a team in a fast-paced environment - Ability to remain calm during emotionally charged situations - Good judgement and a commitment to safety. - Ability to work and interact with people from diverse backgrounds. - Availability to include some weekdays, weekends, evenings, and holidays. - You!

Keywords: Carowinds, Spartanburg , SpringHill Suites Front Desk - Seasonal, Hospitality & Tourism , Kannapolis, South Carolina