Agile Delivery/Release Manager

Company: Apex Systems
Location: Charlotte
Posted on: June 1, 2025

Job Description:

Location: Charlotte, NC - 3 days onsite, 2 RemoteTop Requirements:

• Heavy agile experience - will be helping teams that are new to agile
• Change management (kind of a release manager in an agile environment)
• Great communication and documentation
• Experience in a highly regulated environmentJob Description:Our client is looking for an Agile Delivery/Release Manager to join their Global Technology, Employee Experience Technologies group. This is a core team that ensures that the banks employees have the technology and IT solutions to support their day-to-day activities.The Collaboration & Productivity team provide many of these essential solutions and experiences, including the Productivity applications e.g. Microsoft 365 Teams, OneDrive, Exchange, SharePoint and other critical products and services for our employees.The Integrated Test & Release Strategy team is a horizontal team that works across all Productivity technologies to provide and drive consistent testing practices whilst ensuring compliance to enterprise policy and standards and additionally supports the organizations adoption of Global Technology's target operating model on our journey to an agile system design lifecycle framework.The Agile Delivery Manager is responsible for leading cross-functional teams to deliver high-quality product and service solutions in an iterative and incremental manner. They facilitate Agile practices, ensure timely delivery, and foster continuous improvement to meet organizational goals and business expectations.Key responsibilities of the role include:
  • Coordinate multiple Agile teams to ensure smooth delivery of Microsoft 365 integrated release cycles.
  • Define and manage the coordination of monthly Microsoft 365 workstation client package engineering, testing and deployment across the enterprise.
  • Participate in/Facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • Collaborate with product managers, stakeholders, and Engineering team members to define release scope, objectives, and deliverables.
  • Manage dependencies, risks, and issues to ensure timely release delivery.
  • Promote Agile principles and practices across teams and the wider organization.
  • Monitor release performance and provide coaching to improve Agile maturity.
  • Track and report on release progress, metrics, and delivery outcomes.
  • Ensure adherence to quality standards and best practices in software engineering.
  • Manage and complete change control process and documentation
  • Support continuous improvement initiatives within teams to enhance efficiency and effectiveness.Strong Knowledge
    • Understanding of Agile frameworks such as Scrum, Kanban and SAFe.
    • Excellent leadership, communication, and stakeholder management skills.
    • Proven experience in project or program management.
    • Ability to motivate and influence teams and stakeholders.
    • Problem-solving skills and the ability to manage complex projects.
    • Knowledge of software development lifecycle and technical concepts.
    • Adaptability and resilience in a dynamic environment.
    • Conflict resolution and facilitation skills.
    • Proficiency with Agile project management tools (e.g., Jira, Confluence).EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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Keywords: Apex Systems, Spartanburg , Agile Delivery/Release Manager, IT / Software / Systems , Charlotte, South Carolina