Sr Business Control Specialist

Company: Bank of America
Location: Charlotte
Posted on: April 2, 2026

Job Description:

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation. The role provides critical end to end production support of metric reporting routines. The reports/dashboards are shared with senior executives within and outside of the organization to drive proper risk culture and business strategy. Given the level of the audience, report dashboards and executive summaries must be pristine and error free. Data analytics responsibilities may include, and are not limited to, trending analysis, and success analytics to identify areas of discrepancy and possible at-risk controls. The work includes data mining, data aggregation, business metrics, SPI inventory output analysis, risk program metrics analysis, and performance/milestone analytics. Success measures for this role include: · Responsibilities: Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness Performs QA activities including executing on controls, managing cases, and reporting results Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting Consistent, timely delivery of reporting requirements using existing macros and code Proactive identification of code or macro breaks · Successful application of macro/code fixes and creation Demonstrated ability capture, manipulate and clean data from multiple sources and systems of record Applied critical eye to catch errors or discrepancies Reliable application of advanced Excel and SQL skills to produce reporting in an efficient, timesaving manner Ability to remain nimble and positive when priorities change and Adhoc needs arise Shows a sense of urgency and attention to detail as standard work practice Strong collaboration Required Qualifications: 5 years advanced, expert Excel skills 5 years Advanced Python experience 5 years Moderate-to-advanced SQL skills 7 years Data mining experience 7 years Analytics experience – dissect, distill, and simplify data Significant attention to detail Effective prioritization of workbench deliverables Timely follow-up on reporting requests and questions Desired Qualifications: Experience working in a highly regulated industry or financial institution Has previously interacted with senior level managers Created dashboard reports or analytics Skills: Controls Management Issue Management Monitoring, Surveillance, and Testing Quality Assurance Risk Management Analytical Thinking Attention to Detail Critical Thinking Problem Solving Written Communications Decision Making Innovative Thinking Prioritization Recording/Organizing Information Research Shift: 1st shift (United States of America) Hours Per Week: 40

Keywords: Bank of America, Spartanburg , Sr Business Control Specialist, IT / Software / Systems , Charlotte, South Carolina