SpartanburgRecruiter Since 2001
the smart solution for Spartanburg jobs

Mobile Associate - Retail Sales -Bilingual - Spanish

Company: T-Mobile
Location: Spartanburg
Posted on: September 14, 2019

Job Description:

Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert.

Responsibilities

Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by:

--- Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

--- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

--- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.

--- Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.

--- Approaching service and sales needs with patience, honesty and empathy.

Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate:

--- How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!

--- Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

--- How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to:

--- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

--- Successfully identify and handoff small business leads.

Qualifications

--- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.

--- Desire to be a part of the game-changing T-Mobile store team.

--- Competitive drive and confidence to succeed in a fast-paced sales environment.

--- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.

--- Effective at balancing customer experience and performance goals.

--- 6 months of customer service and/or sales experience, Retail environment preferred

Minimum Qualifications

--- At least 18 years of age

--- Legally authorized to work in the United States

--- High School Diploma or GED

--- Work varied shifts, seven days per week, which may include evenings, weekends, and holidays, including full time training

--- Written and verbal communication skills

--- Tech savvy

--- Demonstrated creative problem solving

--- Bilingual: Fluent in English and another language

Company Profile

As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com

EOE Statement

We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Keywords: T-Mobile, Spartanburg , Mobile Associate - Retail Sales -Bilingual - Spanish, IT / Software / Systems , Spartanburg, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Lead Superintendent - Top 10 Owner/Developer
Description: Lead Superintendent - Top 10 Owner/Developer If you are a Lead Superintendent - Top 10 Owner/Developer with experience, please read on What You Will Be Doing The Project Superintendent's PS role is (more...)
Company: CyberCoders
Location: Charlotte
Posted on: 09/19/2019

Scrum Master #HiringNow
Description: Scrum Master Agile Position Purpose: Support scrum team s in delivery of sprint goals and iterative delivery of software solutions that deliver business value. Partner with the product owner to support (more...)
Company: Centene
Location: Charlotte
Posted on: 09/19/2019

Senior Software Engineer - Digital Transformation
Description: More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us help us make a difference for millions of people every day. Consider joining the Duke (more...)
Company: Duke Energy Corporation
Location: Charlotte
Posted on: 09/19/2019


Database Cloud Engineer
Description: Job DescriptionAt Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything (more...)
Company: Wells Fargo
Location: Charlotte
Posted on: 09/19/2019

Technical Support Representative - (Credit Union Software)
Description: Job Description Symitar, a Jack Henry Associates company, is seeking individuals that are dedicated, motivated, and have a willingness to learn to join our team of Technical Support Representatives (more...)
Company: Jack Henry and Associates
Location: Charlotte
Posted on: 09/19/2019

.Net Developer and .Net Full Stack Developer
Description: 1 .Net DeveloperPreferred FTE, however, open for CTH and CWR.No OPT ul li Person with Sound knowledge in .Net, SQL Server, HTML5, C .net, ASP.net, Web API skills, WCF. li Solid
Company: TechDigital Corporation
Location: Charlotte
Posted on: 09/19/2019

Salesforce Developer
Description: Salesforce Developer Do you possess a strong SalesForce development skillset If so, we are ready to bring you on board Our ideal candidate is skilled with Apex Triggers, Lightning components, and front (more...)
Company: CyberCoders
Location: Charlotte
Posted on: 09/19/2019

Oracle PL/SQL Technical Support
Description: Client Company: Wells Fargo City: Charlotte, NC Required Skills : Oracle DBA OR Dev Hadoop MUST HAVE SQL Job Description : Seeking
Company: Thoughtwave Software and Solutions
Location: Charlotte
Posted on: 09/19/2019

Technology Audit Consultant
Description: Technology Audit Consultant Summary: br br Signature Consultants has an opportunity for a Technology Audit Consultant. This position is responsible for risk reviews including internal audit, external (more...)
Company: Signature Consultants
Location: Charlotte
Posted on: 09/19/2019

Big Data Hadoop Engineer /Developer
Description: Title: Hadoop DeveloperLocation: Phoenix, AZ/Charlotte,NC/Northburnswick ,NJClient: Banking Financial Services --Contract: 18 MonthsHadoop Streaming/ELK Spark
Company: Prutech Solutions
Location: Charlotte
Posted on: 09/19/2019

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Spartanburg RSS job feeds