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Shift Manager

Company: SE Co-Brands
Location: Spartanburg
Posted on: May 3, 2021

Job Description:

Company Introduction:
SE Co-Brand Ventures was officially formed in August of 2018. Yummy Tummy and Pretzel King were operators for a long time that had similar growth goals, so we developed a new company we named SE Co-Brand Ventures. We own and operate 40 locations in 4 different states. We are franchisees of amazing brands that include Auntie Anne's, Cinnabon, Planet Smoothie, Jamba, Nestle Toll House and Hagen-Dazs. We lead by example, invest in our employees and care for all our guests.Overview:

Responsible for all aspects of the operations of the store during all hours of operations; responsible for maintaining the operating standards, implementing company policies, maximizing net operating income, and for representing our Mission and Philosophy to its guests, crew members, and community.


- Perform any and all duties required of crew members and Assistant managers.

- Recruit, interview, and hire staff

- Direct and coordinate the activities of staff

- Ensure maintenance of dress code and personal appearance standards in accordance with uniform policies. Complete uniform ordering form for new hires and scan document to office to get uniforms ordered.

- Provide, supervise, and monitor training of all staff

- Determine staffing needs and schedule staff; post weekly schedule after approval from District Manager. Due on Thursdays by 5pm for approval

- Banking: Deposits made Monday, Wednesday & Friday, Responsible for all Store Funds including but not limited to: safe, cash tills, store cash deposits.

- In consultation with District Manager, determine personal schedule based on the requirements or the position. Required to Close Store 2 Nights per week & work Weekends.

- In the event of a call off and/or no-show, secure a replacement. If no replacement is found it is your duty to cover shift and make adjustments to schedule for the duration of the schedule

- Perform staff evaluations consistent with guidelines set forth by District Manager.

- Provide progressive disciplinary policies with staff, including termination, as required and with approval of District Manager

- Monitor staffing levels and labor costs to maximize efficiency and control labor expense ratios

- Provide for the accurate taking of weekly & monthly physical inventory

- Review all invoices from vendors and other suppliers of goods and services and promptly email invoice to office. Date and initial invoice after emailing and file away for records

- Monitor inventory levels, production, waste, unauthorized giveaways, etc. to control Cost of Good, without compromising product quality. Cost of goods budget is determined by Brand

- At all times direct and lead operations with the goal of increasing sales, reducing expenses, and maximizing Net Operating Income in accordance with Monthly & Annual Budget.

- Lead and supervise the ongoing and periodic cleaning and maintenance of all equipment and facilities

- Ensure the maintenance of all equipment and facilities in accordance with manufacturers instructions and applicable Health, Building, and Fire Codes

- As needed, contact District Manager to get approval for service and repair services to be performed

- Ensure the prompt completion and transmission of all required paperwork, reports, etc. as directed by District Manager. (Weekly Inventory, Monthly Inventory, Harvest Donations, Schedules, Competition Results, Store Audits, etc.)

- Maintain files relating to operations and personnel, as directed by District Manager.

- Coordinate and execute all required system-wide marketing, promotions, and public relations activities directed by Marketing Teams of Brands

- Recommend local promotions, marketing ideas, and public relations activities to District Manager

- Update menu board and POS equipment when prices are changed

- Maintain a good working relationship and professional attitude with mall management and staff; attend meetings and participate in similar activities

- Maintain and develop good relations with mall employees

- Encourage teamwork, the building of staff morale, and the resolution of conflict through as-needed staff meetings and daily communication

- Strive at all times to uphold Brand standards of product quality, customer service and cleanliness, and its philosophy towards its customers, team members, and business associates

- Perform other duties as directed by District Manager or Company Owner

- Participate in Team Meetings as directed by District Manager

- Responsible for success of FBC Evaluation, Store Audits and Mystery Shop Report and for corrective action when necessary

Keywords: SE Co-Brands, Spartanburg , Shift Manager, Other , Spartanburg, South Carolina

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