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Company: Andritz USA
Location: Spartanburg
Posted on: May 3, 2021

Job Description:

ANDRITZ stands for passion, partnership, perspectives and versatility core values to which the company is committed. The listed Group is headquartered in Graz, Austria. With almost 170 years of experience, 29,000 employees, and more than 280 locations in over 40 countries worldwide, ANDRITZ is a reliable and competent partner and helps its customers to achieve their corporate and sustainability goals.

ANDRITZ is an international technology group providing plants, systems, equipment, and services for various industries. The company is one of the technology and global market leaders in the hydropower business, the pulp and paper industry, the metal working and steel industries, and in solid/liquid separation in the municipal and industrial segments. Other important fields of business are animal feed and biomass pelleting, as well as automation, where ANDRITZ offers a wide range of innovative products and services in the IIoT (Industrial Internet of Things) sector under the brand name of Metris. In addition, the company is active in power generation (steam boiler plants, biomass power plants, recovery boilers, and gasification plants) and environmental technology (flue gas and exhaust gas cleaning plants) and offers equipment for the production of nonwovens, dissolving pulp, and panelboard, as well as recycling plants.


Responsible for the customers service needs of ANDRITZ equipment in the North American and international market. This is to include

off-site installation new or relocated equipment as well as upgrades to existing assets. Participation in a global team to support the service goals of ANDRITS and its customers.

Typical work duties include but not limited to:

  • Service ANDRITZ customers as required by
    • Respond to customer inquiries
    • evaluate and resolve customer issues
    • assist with installing or relocating equipment
    • analyze, inspect and reviews findings of deficiencies to determine best corrective action
    • Assist technical sales engineers with sales process as needed
    • Provide customer training, repairs, tests and maintenance of equipment
    • Regular reports and feedback on service activities
    • Develop and maintain working relationship with customers
    • Reports common complaints of customers to management

Required and Desired Skills:

  • 2-8 years experience in advanced industrial automation maintenance
    • Nonwoven experience highly preferred
    • Dry-laid web forming
    • Hot oil Calendering
  • Proficient with TCP/IP system integration and networking systems
  • Experienced with AutoCAD
  • Proficient in reading Blueprints
  • Knowledge of all safety classifications, OSHA, ASME, LOTO
  • Proficient with TCP/IP system integration and networking systems.
  • Familiar with various PLC programs (Siemens, Allen Bradley, Rockwell, etc.) able to modify troubleshoot, all hardware and Software
  • Capable of integration in existing Systems DeltaV, Fisher, Moore, ABB, etc. Engineering Design of controls for New and Rebuilt Equipment
  • Engineering Design of controls for New and Rebuilt Equipment
  • German or French Language is a plus (not required)
  • Excellent analytical and problem solving skills

Working Conditions:

  • Must be able to perform work with little to no direct supervision
  • Travel up to 65% required
  • International travel occasionally required

Salary & Benefits:

  • Salary based on experience and education
  • Company vehicle
  • Insurance
    • Life, health, dental,
  • 401K
  • Bonus program

Keywords: Andritz USA, Spartanburg , Electrical, Other , Spartanburg, South Carolina

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