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Customer Service

Company: Spartanburg Regional Healthcare System
Location: Spartanburg
Posted on: June 6, 2021

Job Description:

JOB SUMMARY

Receives and initiates telephone calls from internal and external lab clients. Utilizes appropriate computer systems for testing/ordering and other information to address client questions. Faxes and copies test results. Provides prompt, accurate, friendly and quality customer service. Compliance - understands and complies with the Code of conduct and department policies, procedures and regulations.

JOB REQUIREMENTS

Education, Certification/Experience Requirements:

Required:

High School diploma or equivalent

Computer data entry skills

Typing speed minimum 30 wpm

Excellent organization and communication skills

Preferred:

Familiarity with medical terminology

1-2 years' experience in a medical or call center environment

Keywords: Spartanburg Regional Healthcare System, Spartanburg , Customer Service, Other , Spartanburg, South Carolina

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