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Network Administrator

Company: Apex Systems
Location: Spartanburg
Posted on: June 7, 2021

Job Description:

Summary/ Objective

This position requires a wider skill set as the role will be supporting both the networking equipment at the site including switches, patch panels, wiring and circuits and also providing end-users direct support as a Service Desk technician supporting desktop computers, applications, and related technology. Support includes specification, installation and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy via desk side, ticketing system and phone to end users and the client's IT staff. The position's responsibilities require independent analysis, communication and problem solving

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Support and configuration for various LAN / WAN systems
  • Respond to queries either in person or over the phone being accountable to a hotline system.
  • Displays good analysis and problem-solving skills, accurately analyzing a situation and utilizes creative problem solving.
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware.
  • Maintain security and privacy of the information systems and equipment
  • Support of monitoring solutions to provide visibility on the availability, performance, and trending of the network systems.
  • Installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
  • Ability to perform network administration skills to include upgrades and maintenance of hardware operating systems
  • Use a ticketing system and be available to provide phone support as required.
  • Knowledgeable about Firewall and security best practices
  • Ensure technology solutions comply with the client's compliance and risk management policies


  • BS in computer science, engineering or related field or equivalent years of experience.
  • 4 or more years of experience in Technical Support and 1 or more years of Networking support. CCNA preferred. Previous Teamlead or Supervisor/Manager roles a plus.
  • Knowledge and experience in connectivity and communications protocols essential
  • Superior customer service skills. This position represents IT to the business.
  • Experience with cabling systems, switches and routers
  • Excellent organizational and project management skills including ability to organize time and work on multiple tasks and follow through to completion of task or project
  • Ability to create and write clear, complete documentation of systems and procedures
  • Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy
  • Self-motivated and able to work independently or with a team

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment and Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Candidate must be able to lift 50 pounds and go underneath desks as required for wiring.

Position Type/Expected Hours of Work

This is a full-time position. Days of work are Monday through Friday. The daily schedule may vary from 8 am to 5 pm or 9 am to 6 pm or 10am to 7pm. Hours may vary or exceed 40 in any given week depending on the needs of the business.


This position may require up to 5% travel.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

Keywords: Apex Systems, Spartanburg , Network Administrator, Other , Spartanburg, South Carolina

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