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Crew Chief

Company: IHOP
Location: Spartanburg
Posted on: January 4, 2022

Job Description:

SummaryA position filled by a craft Team Member with initiative and demonstrated leadership ability.In the absence of management, the Crew Chief assumes the duties and responsibilities of the Assistant Manager. The Crew Chief continues working their assigned craft position responsibilities, in addition to the responsibilities listed below.Purpose of JobTo assist in directing Team Members in all phases of operation, to achieve high standards of food preparation and presentation, service to guests, general cleanliness and pleasant atmosphere in accordance with all Standard Operating Procedures.Essential Duties and ResponsibilitiesThese include the following:

  • Assist in ensuring that all personnel, equipment and supplies are prepared and ready to meet the needs of the business. Assist in assigning Team Member duties and responsibilities and encouraging teamwork.
  • Inform all Team Members of new menu items, specials and promotional materials to ensure complete understanding of food preparation and service.
  • Assist in conducting orientation and training for new Team Members and give refresher training to current Team Members, when needed. Supervise Team Member performance and conduct in accordance with Company policies. Observe guest reactions to qualify of food and service.
  • Review all time cards (or time reports) daily as required by Unit Manager.
  • Adjust schedule to meet the needs of the restaurant.
  • Enforce portion control per Standard Operating Procedures. Check deliveries for proper quantity, quality, pricing, completeness of order, breakage and spoilage.
  • Maintain tight security.
  • Control Waste.
  • Perform administrative procedures such as:
    • Cash receipts/store receipts
    • Be responsible for register reading and daily sales reports.
    • Reconcile cash receipts and store bank funds.
    • Make daily deposits and submit deposit slips to Accounting Office as required by Manager or Assistant Manager.
    • Ensure that register or Servers have sufficient change and bills prior to peak hours of business.
    • Enforce Company policy regarding check cashing.
    • Perform other assignments or tasks as assigned by the General Manager or Assistant Manager.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Team member must be able to communicate verbally in English to Team Members and guests and read English for menus, guest checks, notices, instructions, safety labels, etc.Education and/or ExperiencePrior experience or training is desired, but may not be required.Why work at Sun Holdings, Inc.?We are a -Team -of respectful, collaborative, and passionate individuals who value integrity, accountability, and teamwork. Your voice is heard, individuality is valued, and you are encouraged to bring new ideas to the table. We embrace change and are excited to continue down the path of rapid growth. We believe in working hard and having fun.About Sun Holdings, Inc.Sun Holdings provides administrative, real estate, and construction services for multiple entities that own or operate various businesses or real estate throughout the United States. -The entities Sun Holdings services include over 1,000 restaurant and retail franchises in 12 states, providing over 22,000 jobs with a major presence in over eight diverse concepts. -Brands include: Burger King, Arbys, Cicis Pizza, Popeyes, Golden Corral, McAlister's Deli, Taco Bueno, Papa John's, T-Mobile, IHOP and GNCWe Believe in Equal OpportunitiesWe are stronger as a team that welcomes diverse perspectives, experiences, and approaches to foster a stronger, smarter, and more informed Sun Holdings. We are committed to providing opportunities with equal possible outcomes for all. At Sun Holdings, we want to make sure that all feel safe, confident, empowered, respected, and valued. We seek to acknowledge and dismantle inequities within our policies, systems, programs, and services, and we will constantly challenge ourselves to improve our company regarding Diversity, Equity, and Inclusion. -Required qualifications:
      • 18 years or older
      • Legally authorized to work in the United States

Keywords: IHOP, Spartanburg , Crew Chief, Other , Spartanburg, South Carolina

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