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Service Coordinator

Company: Spectrum
Location: Spartanburg
Posted on: March 16, 2023

Job Description:

Posting Job DescriptionJOB SUMMARYUnder moderate supervision, coordinate, track and update site surveys and construction project status for residential and commercial coax and fiber projects.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.Support Construction in the permitting process, often as a subject matter expert, in the Permit Master role.Know the status of and report on permits for the supported area.Coordinate and track aging surveys. Ensure construction referrals are scheduled and completed timely.Respond, route and track requests and updates on construction projects for residential and commercial fiber and coax projects.Ensure construction management tools are updated with correct project status and current notes.Monitor and report on required pole transfer activity.Adhere to industry specific local, state, and federal regulations, as applicable.Know, understand and follow company policy.Perform other duties requested by supervisor.REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishAbility to analyze and interpret dataAbility to work independentlyAbility to handle multiple projects and tasks within established timelinesAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formAbility to make decisions and solve problems while working under pressureAbility to prioritize and organize effectivelyAbility to reach with hands and arms, to bend, to talk and hear, and to read and use a computerAbility to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)Knowledge and ability to use the following office equipment computer, telephone, copier, fax, calculator, and staplerKnowledge of company products and servicesRequired EducationHigh School Diploma or equivalent work experienceContinuing education coursework in project administration or equivalent experienceRequired Related Work Experience and Number of YearsDemonstrated communication skills - 2+ Project Coordination - 2+Computer programs (i.e. Microsoft office) and other industry related softwarePREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgePreferred EducationIndustry and vendor specific certifications and training (NCTI, SCTE, BCT/E) Preferred Related Work Experience and Number of YearsWORKING CONDITIONSOffice environment24x7, fast paced environmentPHYSICAL AND MENTAL REQUIREMENTSPhysical RequirementsMental RequirementsEOECharter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/DisabilityMore on SpectrumGet to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet -, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Keywords: Spectrum, Spartanburg , Service Coordinator, Other , Spartanburg, South Carolina

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