Patient Coordinator

Company: Medquest Associates, Inc.
Location: Spartanburg
Posted on: May 19, 2023

Job Description:

Position Purpose
The Patient Coordinator will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center's behalf.

Responsibilities-Duties-Functions-Tasks

• Check patients in
• Answering the telephone, routing incoming calls to appropriate party
• Scheduling and confirming patient appointments
• Gathering demographic and insurance data and completing the insurance pre-certification process
• Collecting balances from patients' financial responsibility at time of service, and other front office/desk duties as necessary
  Requirements
  
  Education:
  
  • High School Diploma or equivalent
  • Bachelor's Degree preferred
    Prior Experience:
    
    • 0 - 2+ years of experience working in a customer support role or hospitality field
      Special Qualifications:
      
      • Strong customer service background and focus
      • Professional written and verbal communication skills
      • Working knowledge and ability to perform accurately and efficiently on computer
      • Demonstrated ability to multi-task
      • Ability to work in a fast-paced environment
        Preferred Skills/Experience:
        
        • Experience working in a physician practice or other type of medical services office
        • Knowledge of medical terminology
        • Prior patient collections experience in a medical setting
        • Medical records experience
          About MedQuest Associates, Inc.:
          
          MedQuest is a leading owner, operator and manager of diagnostic imaging facilities with a network of over 50 imaging centers under management. As one of the nation's most experienced outpatient imaging partners, MedQuest provides comprehensive services, including outpatient imaging management joint ventures as well as referring physician engagement. Serving health systems, hospitals and imaging centers nationwide, MedQuest draws upon decades of operational experience and industry knowledge to deliver comprehensive guidance and solutions that increase revenue and optimize operations, while improving quality and the patient experience. MedQuest's industry-leading proprietary systems and processes create an unrivaled value proposition for its partners. Learn more at www.mqradiology.com.
          
          MedQuest Associates is an equal opportunity employer and conducts all human resource practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, MedQuest Associates considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran's status, marital status, sexual orientation, gender identity or expression and provides them with an opportunity to progress in the organization consistent with their skills and interests.

Keywords: Medquest Associates, Inc., Spartanburg , Patient Coordinator, Other , Spartanburg, South Carolina