UKG Scheduling Administrator

Company: Loop Recruiting
Location: Spartanburg
Posted on: September 15, 2023

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

UKG Scheduling Administrator

Summary

The UKG Dimensions Scheduling Administrator collaborates in a team environment and independently with healthcare system leaders, vendors, HR/Payroll, and technology teams to support advanced scheduling within the UKG Dimensions platform. This hands-on role collaborates with stakeholders to assess and create solutions to scheduling configuration requests while maintaining consistency, maintains schedule set up, and is responsible for system administration tasks to include user support, new user setup, configuration changes such as the addition of job or a location change, troubleshooting, system updates, and table maintenance. Creates and maintains administrative and end-user documentation and training. Assists in knowledge transfer to stakeholders and team members.

Responsibilities

• Setup and maintenance of Advance Scheduling access to include the creation of appropriate access groups.
• Create, build, maintain, support, and troubleshoot all necessary technical infrastructure related to UKG Advanced Scheduler
• Perform Advanced Scheduler support, configuration, and project work as needed across the system
• Resolve incidents and develop enhancements in accordance with the client's policy and procedure, regulatory requirements, and best practice standards
• Defines and adheres to appropriate service level agreements for job-related tasks
• Assists users with scheduling configuration, providing ongoing support
• Provide onsite at-the-elbow support during go-live sessions to assist with scheduling configuration and general system knowledge
• Support managers by providing "how-to" or advanced Q&A support, helping build out schedules and troubleshooting
• Responsible for second-level build and maintenance as well as tool optimization
• Creation and maintenance of requested reporting
• Leads planning, discovery, construction, validation, implementation, and cutover activities for all future Advanced Scheduling upgrades and rollouts
• Maintain lookup tables associated with interfaces
• Provide training to end users
• Other duties as assigned Qualifications
  • Bachelor's degree in Business Administration, Information Technology, or related field; or equivalent combination of education/work experience/certifications.
    • 3-5 years of scheduling or timekeeping system administration/application experience
    • Demonstrated application of critical thinking and analytical skills to drive processes and solutions
    • Self-starter capable of managing multiple tasks at the same time while producing high quality results
    • Strong technical proficiency required, including Microsoft Office products
    • Excellent written and verbal communication skills
    • Ability to analyze data and system concerns by applying analytical skills and efficiently communicate findings and design solutions using Excel, Smartsheet, or other tools
    • Experience collaborating with internal and external customers to achieve business objectives utilizing project management skills and principles Preferred Experience
      • Operational knowledge of healthcare areas such as nursing, perioperative services, emergency center, and support services is preferred.
      • Experience with Lawson/Infor HRIS system
      • UKG Dimensions Scheduling experience

Keywords: Loop Recruiting, Spartanburg , UKG Scheduling Administrator, Other , Spartanburg, South Carolina