Wire Transfer Representative
Company: Collabera
Location: Charlotte
Posted on: April 24, 2025
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Job Description:
Position Details:
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Position: Escalations Representative 1 / Operations Processor 1
(Wire Investigations Representative)
Industry: Banking/Financial Services
Job duration: 6 months (Possible extension)
Location: Charlotte, NC 28262 (Onsite)
Interview Process: Virtual Interview via MS Teams - 15-20
minutes
Work Schedule: Monday - Friday (8 AM - 5 PM EST / 10 AM - 7 PM
EST)
Pay Range: $20/hr to $21/hr
Project Scope:
The Wire Investigation team services all inquiries for the bank as
they relate to Wire Transfers sent in USD and FX currency for our
Consumer/Commercial, Wholesale, and Correspondent Bank clients.
We respond to customer requests about post-value wire transfers,
such as amendments, cancellations, beneficiary claims non-receipt,
return of funds, and unable to apply requests.
These investigations are processed via the Pega and IntelliTracs
applications that support our Enterprise Wire Transfer and Global
Wire Transfer applications.
Keywords: Collabera, Spartanburg , Wire Transfer Representative, Other , Charlotte, South Carolina
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