Sales Floor Associate - Westgate Mall
Company: JCPenney
Location: Spartanburg
Posted on: June 25, 2022
|
|
Job Description:
General Description Do you enjoy making things happen behind the
scenes and seeing your work flourish on stage? Well...being a Sales
Floor Associate at JCPenney might be the position for you!Primary
Responsibilities:Customer Service & SalesGreets and assists
customers in finding products and delivers outstanding customer
servicePartners with other team members when additional support is
neededActively listens to customer issues in a calm and agreeable
manner to resolve problemsTruck / Restock & InventoryFollows
placement directions to effectively place set merchandise
statementsContributes to merchandise receipt and reverse logistics
processesAssists with the execution of inventory
processesContributes to the Shoe on Display restocking process,
including mismates and stockroom organizationContributes to the
restock program to identify replenishment opportunitiesSET / Visual
/ EnvironmentAssists with the SET processes by planning floor
moves, placing graphics, and executing visual detailingIdentifies
sell-through opportunities and remerchandise the selling floor to
increase rate of saleHelps oversee and maintain all fitting room
and sales floor recovery processesContributes to the execution of
visual elements to support merchandising statementsResponsible for
stockroom maintenanceOmnichannelAssists with the jcp.com process
including jcp.com orders and aged and undelivered orders/returns as
neededContributes to Buy Online Pick Up In Store and Ship from
Store processes as neededGeneral OperationsContributes to
Merchandise Transfer Out (MTO), Return to Vendor and Return to
Warehouse activitiesAssists with the Defective process execution to
ensure integrity of inventory and prevent shrinkPerformance
StandardsSupports company shrink and safety initiativesConsistently
meets established performance standards for the role, including
(but not limited to) product and service sales, customer service,
profit, productivity, and attendanceCore Competencies &
Accomplishments:Solve problems and make smart decisions that drive
sales, profit or customer service; execute your work efficiently
and effectively; inspire strong performance in yourself and
othersProvide great customer service; cooperate and build positive,
inclusive and respectful relationships; take accountability for
your actions and outcomesProactively find ways to improve the
customer experience; show the confidence and courage to do what's
right; take action with energy and urgencyResults: Solve problems
and make smart decisions that drive sales, profit or customer
service; execute your work efficiently and effectively; inspire
strong performance in yourself and otherOwnership: Provide great
customer service; cooperate and build positive, inclusive and
respectful relationships; take accountability for your actions and
outcomesIntensity: Proactively find ways to improve the customer
experience; show the confidence and courage to do what's right;
take action with energy and urgencyDrive Change - Adapts quickly to
changing situations with energy and a positive attitude. Coaches
others through changeWork experience- 1-2 years of retail
experience About JCPenney:At JCPenney, we share a passion for
serving customers, supporting our communities and being the best
retailer for all families. As a company founded on the Golden Rule,
our success is rooted in the belief that we treat everyone the way
we would want to be treated. At every touchpoint, customers
discover stylish merchandise at incredible value from an extensive
portfolio of private, exclusive and national brands. Reinforcing
this shopping experience is the customer service and warrior spirit
of associates across the globe, all driving toward the Company's
mission to help customers find what they love for less time, money
and effort.Working at JCPenney means joining a dedicated team of
associates who are encouraged to be uniquely themselves in a safe,
caring and welcoming environment. It is a place where careers
prosper, accomplishments are celebrated and diversity flourishes.
It's a place that's meant for you.If eligible, we offer a
competitive benefits package including medical/dental/vision, term
life insurance, paid vacation/holidays, and 401(k) with company
match. All associates are eligible for an associate discount on
JCPenney merchandise.
Keywords: JCPenney, Spartanburg , Sales Floor Associate - Westgate Mall, Sales , Spartanburg, South Carolina
Click
here to apply!
|