Customer Service Rep
Company: Crash Champions
Location: Charlotte
Posted on: April 24, 2024
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Job Description:
Champions Do More
At Crash Champions, We Believe the Difference is Trust. Crash
Champions is the one of the fastest growing and most exciting
brands in the collision repair industry. The company is the largest
founder-led multi-shop operator (MSO) of high-quality collision
repair service in the U.S., serving customers and business partners
at more than 600 state-of-the-art repair centers in 36 states
across the U.S. Crash Champions was founded in 1999 as a single
Chicago repair center by industry veteran and 2022 MSO Executive of
the Year, Matt Ebert. For more information, and to locate a local
repair center, visit www.crashchampions.com.
Responsibilities
- Ensure that all customers and prospective customers are greeted
and assisted in a prompt and professional manner.
- Clean workspace, this is the first point of contact our customers
have with our facility.
- Effectively manage all incoming phone calls, walk-in business,
and written correspondence, and direct such matters to the
appropriate person or department.
- Provide clerical and administrative support to the General
Managers and Service Advisors.
- Handle receivables, payables, entry of information into the
accounting system and various spreadsheets and balance month end
statements.
- Perform other related duties as assigned
Qualifications
Interpersonal and customer service skills.
Analytical and problem-solving skills.
Multitasking and organizational skills.
Ability to answer a high volume of calls and/or emails daily.
Attentiveness and patience
Benefits
Competitive pay
Weekly Paychecks
401K with company match
Medical/Vision/Dental Insurance
Additional elective benefits
Submit a Referral
Location US-NC-Charlotte
ID 2024-5308
Category Customer Service
Position Type Regular Full-Time
Prioritization Tier 3 - Growth Needs
Remote No
Keywords: Crash Champions, Spartanburg , Customer Service Rep, Sales , Charlotte, South Carolina
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