Sales Manager

Company: System One
Location: Spartanburg
Posted on: March 8, 2025

Job Description:

Sales Manager

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

Location: Hybrid, work in office 1 day out of each month in Spartanburg, SC
Compensation: $100,000 - $120,000
Reporting to: Location Manager


Purpose of Role:

The Sales Manager will be responsible for driving sales performance, achieving profit targets by identifying new business opportunities, and developing relationships with existing customers. This role will also focus on delivering exceptional customer service to ensure high levels of customer satisfaction and sales conversion. The Sales Manager will play a crucial role in project estimating, ensuring accurate, competitive, and profitable estimates for potential opportunities.

Main Responsibilities:

External Sales:

Generate profitable new business using market data, prospecting, and orchestrating client resources.
Identify and generate inquiries for projects, promoting full project and service management capabilities.
Identify key decision-makers in target organizations and leverage opportunities for cross-selling and upselling services.
Increase customer contact to build a new user base and grow market share.
Lead or support customer/site visits and company presentations to strengthen relationships and provide comprehensive customer support from negotiation to sale and delivery.
Build long-term, productive, and mutually beneficial relationships with new customers through multiple channels.
Interpret customer engineering requirements, survey sites, and create inquiry data.
Maintain technical competence, service knowledge, local industry awareness, and understanding of regulatory issues affecting customers.
Provide quality service to internal and external customers while upholding the company's values.
Report sales performance and prospects to the Location Manager using the agreed framework.
Ensure an efficient hand-over to Operations once an order is secured.
Update internal customer relationship systems in a timely manner.
Provide customer service support during and after contracts and participate in "Lessons Learned" sessions.
Learn and adhere to company processes to ensure accuracy and efficiency in all tasks.

Estimating:

Collaborate with engineering and operations teams to develop accurate and detailed estimates for project proposals.
Analyze project requirements, specifications, and customer needs to produce precise cost estimates.
Research and evaluate materials, labor, and equipment costs to ensure competitive pricing.
Present estimates to clients and stakeholders, explaining the rationale and addressing inquiries.
Continuously refine estimating processes to improve efficiency and accuracy.
Monitor market trends, pricing fluctuations, and industry standards to maintain competitive pricing strategies.

Experience and Qualifications Required:

Solid sales or contract management experience, particularly in the production equipment installation environment.
Proven track record of identifying and winning new business in a service-oriented business.
Active knowledge of mechanical/installation engineering projects and processes.
Experience in estimating, with the ability to analyze and produce detailed project cost breakdowns.
Experience using negotiation and influencing skills.
Proficiency with Microsoft Office and internal systems.
Willingness to travel as required.


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Keywords: System One, Spartanburg , Sales Manager, Sales , Spartanburg, South Carolina