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Internet Portal and Inside Sales Manager

Company: Milliken & Company
Location: Spartanburg
Posted on: April 16, 2019

Job Description:

Milliken is an innovation company that has been exploring, discovering, and creating ways to enhance people?s lives since 1865. With expertise across a breadth of disciplines including specialty chemical, floor covering, and performance materials, we work around the world to add value to people?s lives, improve health and safety, and make the world more sustainable. We have a global presence with 39 manufacturing facilities located in the U.S., U.K., Belgium, France and China. In addition, sales and service operations are located throughout the Americas, Europe and Asia. To learn more about the uniqueness of Milliken, visit our website at Milliken.com
Position Overview:
Internet Portal/Inside Sales Managers perform online sales activities and are responsible for informing clients, promoting the company on the web, ensuring sales goals are attained, and liaising with stakeholders on the Internet. The successful candidate will direct business activities relative to Area Rug product sales within target market channels, aligned with the following key responsibilities:

Key Responsibilities:

- Create and maintain a master data list of all attributes necessary to be successful within this channel. Attributes to include product attributes; DmD master data information including UPI codes, UPC codes, and material IDs; physical, shipping, and testing data

- Correlate master data in an inter-relational database to all necessary photography assets - head-on, room scene, scan, and visualization images

- Develop system to easily push data out into customer specific templates for ease and accuracy of website loading

- Proactively work with sales team for existing customers to upload and implement data consistently across customer base

- Liaison between design/merchandising/sales team/customer base to ensure design modifications are uploaded to our internal website and customer websites in a timely manner

- Serve as the initial contact for all leads generated via various means - tradeshows, web inquiries, market analysis data, etc.

- Develop into an inside sales resource responsible for producing incremental sales within this channel

- Process improvement activities to generate incremental sales/margin increase via process optimization and cost reduction projects

- Perform trend and market analysis to provide insight into future product development activities for decorator and licensed rug segment

- Interface with existing MarCom functions to translate best practices into actionable items for Internet Area Rug sales growth; provide insight to those functions based upon key learnings garnered through best practices learned from channel partners

The ideal candidate would have relevant ecommerce experience, not necessarily floor covering experience. Familiar with industry standard internet operating systems and programming languages; Excel, SAP, ERP competent, etc. Working knowledge of high-res image software, FTP site processing, etc.

Work easily and communicate effectively with internal and channel partner technical teams, yet possess conversational skills and strategic insight necessary to build business relationships.

Candidate will report direct to Residential Business Leader and dotted line to Marketing Leader.

Candidate should be located in Spartanburg in order to facilitate cross-functional work activities with Marketing, Merchandising, and Design.Qualifications - Required:
- Bachelor-s Degree
- 3+ years plus of business, marketing, and/or sales experience or equivalent experience

The successful candidate will demonstrate strengths in the following:
- Work ethic and reputation for integrity and a high level of energy and resolve
- Working cross-functionally
- Creative thinker, analytical skills, and team player

Job Type: Management

Milliken & Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability

Keywords: Milliken & Company, Spartanburg , Internet Portal and Inside Sales Manager, Sales , Spartanburg, South Carolina

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